Team Leader (Social Care) – Cookstown Supported Living Services (Cookstown Co Tyrone)

The Company

Trinity Support & Care services Ltd is a new and innovative company, providing quality assured, safe and person-centred residential care and outreach support services, to children and adults with Intellectual disabilities, autism and associated mental health needs.

The accommodation and supports we provide are bespoke to the needs of each individual we support. Each service is built around the person in accordance with our core values of dignity and respect. We employ a strengths based approach, focused on community involvement and integration. We strive to enable those in receipt of support and care to live an independent life; one that is enriched with new opportunities and new learning.

Our mission is to provide quality services which enables each person to

“Live life to their fullest potential”

We work in partnership with the individual and their representatives; namely, family members, carers, health professionals and those innate to the person’s circle of support. This is to ensure that each person receives the right support, at the right time, in order to live their best possible life. Trinity Support & Care Services are looking for a suitably qualified and motivated individual to join our team.

We are currently recruiting for a Team Leader in our Cookstown Supported Living Services. The successful candidates will be afforded all necessary training and development in line with the role.

Candidates must be professional and experienced with a passion for engaging with clients on a daily basis. Candidates must be self-driven, focused and diverse.

Job Title

Team Leader – Cookstown, Co.Tyrone

Core duties (but not limited to)

Under the overall direction of the Person in-Charge/Manager, the Team Leader will be responsible for the following, ensuring privacy, dignity and respect of persons with a disability, autism or associated mental health needs. To role model a culture within the workplace which supports the mission, vision and values of the service.

• Assist in the implementation of clinical policies and guidelines which supports person centred services in line with Minimum Standards and all legal frameworks.
• Assist in the Management of service user care to ensure the highest professional standards using an evidence-based approach to ensure clinical effectiveness and efficiency.
• Coordinate and prioritise appointments in liaison with MDT.
• Participate in quality improvement initiatives to improve service user satisfaction.
• Dealing with complaints, in a professional, logical and coherent manner; as per policy.
• Provide support and supportive supervision to, and other front-line staff where appropriate.
• Ensure staff members are fully informed on all matters affecting the day-to-day running of the services and that lines of communication are clear and implemented by all staff.
• Participate in matters concerning discipline, grievances, untoward incidents and complaints, when required.
• Work under the direction of the Manager to ensure that the highest possible standards of care are maintained at all times, consistent with the mission, vision and values of the service.
• Actively promote the participation of persons with a disability in the planning of the centre/home.
• Report immediately to the Manager any incident of concern involving either staff member or resident, in accordance with the organisations incident reporting policy.
• Working in partnership with MDT staff, families and other key people to support each service user to work towards and achieve their personal goals, guided by their individual care plan.
• act as key worker for named service users where appropriate.
• Providing individualised support, using a facilitative and strengths based approach to personal care, whilst ensuring service user’s right to dignity and respect at all times.
• Promote the social interaction of persons with a disability, with the wider community, in accordance with their choices and personal goals.
• Ensure that services are in compliance with the legislation.
• Perform duties in a manner conducive to health and safety, and in accordance with the organisation’s policies and procedures.
• Ensure that accidents and incidents involving service users/visitors/staff are recorded in line with policy and all statutory reports completed to a high standard.
• Ensure all staff members, are aware of their responsibilities in the event of an emergency accident/incident.
• Maintain accurate and comprehensive records as are required in the individual service e.g. daily reports, financial records, communication books, family contact sheets and service user care plans (where applicable).
• Support service users to manage their personal monies, and to document all transactions, whilst ensuring their personal finances are safeguarded.
• Maintain accurate records of all expenditure, attaching to the centre/unit (where appropriate).
• Ensure that files are up to date and stored in an orderly and secure fashion, that ensures service user confidentiality.
• Be aware of current developments in disability services, mental health services and all other provisions of care in Ireland; and maintain a commitment to ongoing professional development in these areas.
• Attend and participate in continuous professional development
• Educate and support all assigned staff members, including the induction of new staff, and support line management in the ongoing performance appraisal.

Essential Criteria

• A third level qualification or equivalent in the area of health & social care i.e. Social Work, Nursing, Social Care, Social Policy, Psychology (or other relevant discipline)
• Have a minimum of two years’ experience of working in similar settings/residential services, with people with a learning disability, autism or associated mental health needs.
• A minimum of two years’ experience in a supervisory or line management role.
• A professional commitment and passion in making a difference in the lives of adults with a learning disability, autism or associated mental health needs.
• Personal commitment towards a journey of continuous professional development
• Competent in Microsoft packages.
• Full driving licence.

Desirable Criteria

• Previous experience of managing a team in a supported living/residential setting for people with disabilities or associated mental health needs.
• Minimum of two years’ experience

Salary & Remuneration

£37,000

Additional Benefits:

Further Education support
Competitive salaries
Access to Pension scheme
Additional Birthday leave day
Career progression
Flexibility to support a better work/life balance
Recognition gestures of goodwill throughout the year for staff

Coming Soon:
Death in Service benefit

*Offers are subject to satisfactory employment checks to include:

• AccessNI enhanced check
• 2 x References

*Trinity Support and Care Services is an equal opportunities employer*

Job Type: Full-time

Pay: £37,000.00 per year

Education:

• Certificate of Higher Education (preferred)

Experience:

• social work: 2 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person

To apply for this position please send your CV to hr @trinityscs.ie